What’s happening:

A recent report from the Agora Journalism Center suggests that newsrooms practicing public-powered, engaged journalism are finding some measurable success. The questions and debate over engaged journalism — connection, collaboration and interaction between publishers and their audiences — are hot topics in today’s newsroom.

While the benefits and results of such audience engagement has not been fully documented and is still an elusive metric, Hearken, a company that helps news organisations listen to the public as stories develop from pitch to publication — is making a strong case for both the journalistic and commercial value of such an engaged approach.


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