تقرير تأثير الذكاء الاصطناعي على صناعة الاتصالات لعام 2024

Reports and resources > 2024 Gen AI x Comms Industry Impact Report At a Glance The 2024 Gen AI x Comms Industry Impact Report leverages survey data from 301 respondents and qualitative insights from 11 industry contributors, to build upon the 2023 edition.The 41-page report produced by Media Collateral in partnership with State of Digital Publishing (SODP) documents an industry in a state of flux – with adoption, use-cases, fears, hopes and frustrations rapidly evolving, since the inaugural Gen AI x Comms Report in Dec 2023.This report includes qualitative insights from a diverse range of APAC media and communications professionals, providing unique perspectives and actionable insights.Binoy Prabhakar – Chief Content Officer, Hindustan Times DigitalScott Purcell – Co-founder, Man of ManyDr Lisa Dethridge – Senior Research Fellow, RMIT University & Media & Technology AcademicJaemark Tordecilla – Nieman ’24 Fellow, Harvard UniversityRachel Chitra – Journalism Consultant, TrueInfo LabsKaren Rebelo – Deputy Editor, BOOM LiveAlicia Kokocinski – General Manager – Marketing & Communications, Equity TrusteesJosh Mann – Senior Art Director, ConsultantShreya Kapdi – Founder, SAVAI Snapshot Findings SEO Disruption76% of respondents believe Gen AI will significantly disrupt or even make SEO obsolete, highlighting the need for adaptation in the digital landscape. Increased Adoption and Deeper IntegrationGen AI adoption has risen to 80% in 2024, with a significant shift towards full integration into daily tasks (from 18% in 2023 to 24% in 2024). Future of Work OptimismFears of job losses have subsided. 22% of respondents now believe Gen AI will create more job opportunities, a 12% increase from 2023. Shifting SentimentsMarketers’ initial enthusiasm has tempered, with many scaling back from deep integration and returning to the experimentation phase. In contrast, journalists show signs of overcoming initial resistance to Gen AI, with a significant increase in the exploration phase (from 15% to 33%). Evolving Use CasesContent generation remains the primary use case, but there’s a notable surge in using Gen AI for video and design creation, as well as more tactical applications, such as audience sentiment analysis and predictive content targeting. Persistent ChallengesFear of inaccuracies (72%) and ethical concerns (50%) remain top challenges, underscoring the need for responsible AI governance and transparency. About the Report Producer The report is brought to you by Media Collateral in partnership with State of Digital Publishing.Media Collateral transcends conventional content marketing, offering rigorous, research-driven solutions for complex communication challenges in this new digital age. Andrew Thompson is the founder of Media Collateral, and editorial and research manager. He is the lead author of the research. Andrew’s work lies at the nexus of human communication and the evolving digital landscape. As a journalist, researcher, and media advisor, he has authored and developed editorial content for The Guardian UK, The Australian Financial Review, ABC News, The Australian, and The Sydney Morning Herald. Andrew partners with organisations to develop editorial and research content strategies and campaigns.State of Digital Publishing (SODP) is a startup market research publisher, producing a publication and community for digital media publishing professionals, content and media owners, in new media and publishing technology. Vahe Arabian is the founder of SODP. He is a co-author of the research. Vahe is a 15-year SEO and audience growth veteran, content strategist for publishers, and explorer of digital media and technology trends. In his vast experience of working with digital publishing companies, he has helped publishers of all sizes exponentially increase their reach through concise SEO strategies and effective editorial workflows that reflect their business and monetisation model. Vahe ArabianFounder and Director, State of Digital Publishing Andrew ThompsonManager, Editorial & Research, Media Collateral Recommended Resources

تقرير تأثير الذكاء الاصطناعي على صناعة الاتصالات لعام 2024

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